Frequently Asked Questions
What's the material?
The bag is made of 500D Kodra Carbonate Coating PUX2, which is a high-quality water-resistant fabric. The bag also comes with a rain jacket for extra protection.
Weight and dimensions
SIZE:
Interior 18 x 11 x 5 inches / 46 x 28 x 13 cm
Exterior 19 x 12 x 7 inches / 48 x 30.5 x 18 cm
WEIGHT: 4.4 LBS / 1.9 KGS
Gear Configuration Examples
*Most cameras with battery grips will not fit, however, it is possible to fit a such a camera if laid flat without the lens attached
Are the zippers waterproof?
Typically, the rubber seals on waterproof zippers wear out quickly and will no longer function properly. Additionally, that type of zipper is more difficult to open due to higher friction, therefore, we decided to go with buttery smooth YKK non-waterproof zippers and included a rain jacket for wet weather.
What size laptop does it hold?
The Top Shelf has a dedicated pouch that will accommodate most laptops up to 15 inches in length.
The 16 inch MacBook Pro will not fit in the bag, unfortunately.
Does it hold a tripod?
Yes. There are two hidden tripod straps and a pouch for the feet of the tripod. See the main page for further details.
What’s in the box?
Top Shelf includes 11 dividers and a rain jacket.
Shipping, taxes, duties, policy, etc.
In some cases, shipping charges are not included. Import duties, sales tax, or VAT may also apply depending on your country of residence. Customers are responsible for checking their local import fees, tax policies, and the brokerage fees charged by FedEx/UPS, as we are not liable for these costs.
For customers in the United States and Canada, import duties are already included in the shipping price, and no additional duty charges will apply upon delivery.
For international customers, import duties, taxes, and brokerage fees may still apply depending on your country of residence. These charges are the responsibility of the customer and are not included in the product or shipping price.
At this time, we do not ship to India, Russia, Mexico, or South America. If your country is not listed on our shipping information page, please contact us directly.
If a package is returned to us due to an incorrect address or missed delivery arrangements, a re-shipping fee will be charged. Packages that are marked as delivered but later reported missing may also be subject to this fee.
To help prevent delivery issues, we recommend contacting us before placing an order if special arrangements are needed (for example, if you will be away, have experienced package theft in the past, or if deliveries are typically left in unsecured locations). Once a tracking number is issued, we strongly advise monitoring your shipment closely.
How it works
For instructional videos on how the bag functions, please refer to our tutorial section.