Returns/Warranty

Returns

Purchases made from our website (bevisgear.com) can be returned or exchanged for a full refund within 90 days of receiving the item. Original shipping costs are not refunded on returns or exchanges, and customers are responsible for return shipping unless the reason for the return is a warranty defect (see warranty below). The item must be unused, packaging and hang tags must be intact. 

For Kickstarter returns visit the FAQ section of our campaign page: CLICK HERE

For Indiegogo returns visit the FAQ section of our campaign page: CLICK HERE

To begin the return process, please reach out to our team at hello@bevisgear.com

Warranty

At BEVISGEAR your gear is covered by a lifetime warranty. This means that for as long as you own your TOP SHELF camera bag, we will make sure your bag is free from manufacturing defects and is functioning properly. We are committed to making the absolute best gear available and are here to back it up.

Please note, this warranty does not cover damage caused by accident, normal wear and tear, or negligence. Should you ever experience a manufacturing defect that affects the functionality of the product – we will either repair or replace your product with gear in the same or better condition. Because we are committed to keeping bags out of a landfill, you may receive a pre-owned replacement that has been inspected and cleared to be fully functional.

Items purchased from unauthorized resellers are not covered by this lifetime warranty. 

Proof of purchase necessary.

If we have left any of your questions unanswered or if you have a claim, please reach out to our team at hello@bevisgear.com