Shipping/Timeline

Our bags are currently being manufactured in Vietnam. We have experienced a number of delays due to Covid, however, we are working very hard to get our bags into the hands of our customers as soon as possible. At this time shipping times are an estimation based on the current situation. As a benefit, during this pre-order period, we are offering a pre-order discount.

We will always do our very best to keep you informed of any changes or further delays by email and know that we are always working on finding the best shipping solutions. 

For progress updates see the links below:

Website Pre-order Update

Kickstarter Updates

Indiegogo Updates

For questions regarding shipping times or anything else please send us an email at hello@bevisgear.com.

Returns

Purchases made from our website (bevisgear.com) can be returned or exchanged for a full refund within 90 days of receiving the item. Original shipping costs are not refunded on returns or exchanges, and customers are responsible for return shipping unless the reason for the return is a warranty defect (see warranty below). The item must be unused, packaging and hang tags must be intact. 

Warranty

At BEVISGEAR your gear is covered by a lifetime warranty. This means that for as long as you own your TOP SHELF camera bag, we will make sure your bag is free from manufacturing defects and is functioning properly. We are committed to making the absolute best gear available and are here to back it up.

Please note this warranty does not cover damage caused by accident, normal wear and tear, or negligence. Should you ever experience a manufacturing defect that affects the functionality of the product – we will either repair or replace your product with gear in the same or better condition. Because we are committed to keeping bags out of a landfill, you may receive a pre-owned replacement that has been inspected and cleared to be fully functional.

Items purchased from unauthorized resellers are not covered by this lifetime warranty. 

Proof of purchase necessary.

If we have left any of your questions unanswered or if you have a claim, please reach out to our team at hello@bevisgear.com