Refund policy

Returns

Purchases made from our official website (bevisgear.com) may be returned or exchanged for a full refund up to 90 days from the delivery date. Outbound shipping costs on returns and exchanges are non-refundable. Additionally, customers are responsible for return shipping costs. 

We want our customers to have a fair chance to get to know their new bag however, if they find the bag isn't what they were looking for, we will accept a return provided the bag is in a condition free from permanent signs of use or damage (e.g., scuffing/tears/stains/water damage/broken parts, etc.). Temporary signs of use that are easy to remove/remedy, such as small amounts of dirt/dust/lint, or dividers out of place, are acceptable, and the return/refund will be honored. 

To make a return request, or to ask a question about the return policy, please reach out to our team at hello@bevisgear.com.

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@bevisgear.com.